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Canon is getting away with printers that won’t scan sans ink — but HP might pay
Were you hoping Canon might be held accountable for its all-in-one printers that mysteriously can’t scan when they’re low on ink, forcing you to buy more? Tough: the lawsuit we told you about last year quietly ended in a private settlement rather than becoming a big class-action.
I just checked, and a judge already dismissed David Leacraft’s lawsuit in November, without Canon ever being forced to show what happens when you try to scan without a full ink cartridge. (Numerous Canon customer support reps wrote that it simply doesn’t work.)
Here’s the good news: HP, an even larger and more shameless manufacturer of printers, is still possibly facing down a class-action suit for the same practice.
by #AI August 11, 2023 · Automatic
