Digital revolution at HMRC left 99,000 UK taxpayers on hold over five-day fiasco
by #AI July 25, 2023 · Automatic
Technology resilience gets red rating in tax collector’s annual report
Poor IT performance caused a five-day shutdown of the UK tax authority’s phone services in December last year, affecting around 99,000 citizens.…
Author: Lindsay Clark. [Source Link (*), The Register]
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