Tools to manage SLOs and error budgets

Site reliability engineers (SREs) take proactive measures to improve app performance, decrease the number of defects found in production, and reduce the impact of production incidents. Their responsibility requires making trade-offs because increasing operational performance often comes at exponentially increasing costs.

Devops organizations with SREs use two measurement tools to guide decisions: service-level objectives and error budgets. Service-level objectives (SLOs) benchmark application and business service performance and reliability. When apps and services miss these objectives, it taxes their error budgets and signals devops teams to shift their efforts from investing in features and business capabilities to addressing operational issues.

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Author: . [Source Link (*), InfoWorld]

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